Contact

We're here to help

The fastest way to reach us is the help chat. It's an AI assistant, not a person, and it hands anything it can't solve to the ReelPilot team.

Instant answers

Ask the help assistant about plans, schedules, videos or billing, any time of day.

Quick fixes

Signed in, it can retry a failed video, resume a paused series or resend your confirmation email.

A real person when needed

If it can't fix something, it sends your case to our team with the details, and we reply by email.

See also our Terms, Privacy policy and Refund and cancellation policy.